Privacy Policy

Last updated: January 8, 2026

1. Information We Collect

At Ionflow Inc. ("Ionflow", "we", "us", "our"), we collect the following information when you use our services or communicate with us:

Contact Information: name, email address, phone number, and other contact information you provide.
Account Information: username, password, and configuration preferences.
Usage Information: data on how you use our platform, including created workflows, configured integrations, and usage time.
Technical Information: IP address, browser type, operating system, visited pages, and server logs.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our workflow automation services.
To process your transactions and manage your account.
To send you service-related communications, product updates, news, and promotional offers (you can unsubscribe at any time).
To respond to your inquiries and technical support requests.
To analyze the usage of our platform to improve user experience.
To detect, prevent, and address technical issues, fraud, and security.
To comply with legal and regulatory obligations.

3. Email Communications

By providing us with your email address, you agree to receive communications from us, including:

Transactional emails (account confirmations, password resets, service notifications).
Marketing and promotional emails about new features, product updates, and special offers.
Newsletters and educational content related to workflow automation.

You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of each email. Please note that you will continue to receive essential transactional emails for your account's operation.

4. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: with third parties who help us operate our business, such as hosting providers, email services, and analysis tools.
Legal Compliance: when required by law, court order, or legal process.
Rights Protection: to protect the rights, property, or safety of Ionflow, our users, or others.
Business Transactions: in the event of a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Correction: request the correction of inaccurate or incomplete information.
Deletion: request the deletion of your personal information.
Objection: object to the processing of your personal information.
Portability: request the transfer of your information to another service provider.
Withdraw Consent: withdraw your consent at any time, when processing is based on consent.

To exercise these rights, contact us at privacy@ionflow.io.

8. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of our platform and improve your experience. You can set your browser to reject cookies, although this may affect the functionality of some services.

9. International Transfers

Your information may be transferred and processed in countries other than your own. We take measures to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We recommend you review this policy regularly.

12. Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Ionflow Inc.
Email: privacy@ionflow.io
Email general: hello@ionflow.io